Asterisk VoIP News

Thursday, January 19, 2006

News: Aheeva Releases New Version of Asterisk-Based IP Contact Center Suite

Six years ago, Aheeva was a just a good idea. Today, announcing Version 2.0 of its Asterisk-based IP contact center software, the small but already global provider of customer relations and contact center solutions attracts notable partners including Digium and now SugarCRM.

Aheeva Contact Center Suite Version 2.0 and SugarCRM

Aheeva CCS Version 2.0 is smarter IP contact center software, featuring improved quality monitoring tools, enhanced statistical analysis and tools to increase agent efficiency. Now supporting SugarCRM, a customer relationship management solution, Version 2.0 remains a cost-effective solution based on open source technology.

Aheeva's business communication solutions are fully-customizable and integrated on a single platform. Aheeva CCS Version 2.0 requires only a Web browser for access, making remote monitoring, management and analysis possible anywhere with an Internet connection.

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